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Help us improve OpenRouter by reporting issues with AI generations. You can submit feedback directly from the Chatroom or the Logs page.

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Overview

The Report Feedback feature allows you to flag problematic generations with a category and description. This helps our team identify and address issues with model responses, latency, billing, and more.

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Feedback categories

When reporting feedback, select the category that best describes the issue:
  • Latency: Response was slower than expected
  • Incoherence: Response didn’t make sense or was off-topic
  • Incorrect response: Response contained factual errors or wrong information
  • Formatting: Response had formatting issues (markdown, code blocks, etc.)
  • Billing: Unexpected charges or token counts
  • API Error: Technical errors or failed requests
  • Other: Any other issue not covered above

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Reporting from the Chatroom

In the Chatroom, you can report feedback on individual assistant messages:
  1. Hover over an assistant message to reveal the action buttons
  2. Click the flag icon to open the Report Feedback dialog
  3. Select a category and add your comment
  4. Click Submit
The generation ID is captured from the message automatically, so you don’t need to look it up.

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Reporting from the Logs page

There are two ways to report, depending on whether the generation is already in your logs.

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From a log row

  1. Go to openrouter.ai/logs
  2. Find the generation you want to report
  3. Click the flag icon at the end of that row (it’s in the last column, so you may need to scroll the row right to reveal it)
  4. Select a category and add your comment
  5. Click Submit

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By generation ID

Use this when you already have the generation ID (for example, from an API response):
  1. Go to openrouter.ai/logs
  2. Click the menu in the filter bar (top right) and choose Feedback
  3. Enter the generation ID
  4. Select a category and add your comment
  5. Click Submit
Finding Your Generation IDYou only need to look this up for the By generation ID flow. The log row and Chatroom flows capture it automatically.The ID is returned in the API response under the id field (e.g. gen-3bhGk...). You can also find it on the Logs page: click a row to open its detail panel, where it’s listed as Generation ID.

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What happens after you submit

Your feedback is reviewed by our team to help improve:
  • Model routing and provider selection
  • Error handling and recovery
  • Billing accuracy
  • Overall platform reliability
We appreciate your help in making OpenRouter better for everyone.